DEBIT CARD CUSTOMERS -- BEWARE OF PHISHING SCAMS
We are aware that several customers have received calls indicating their Debit Card has been locked. If you receive a phone call indicating your Debit Card has been locked, please beware that this may be a SCAM! Eagle Valley Bank's fraud department will never ask for your confidential card or account number to verify transactions on your account. If you receive a suspicious call, DO NOT provide the caller with any personal information! Hang up the phone, then contact Eagle Valley Bank immediately.
If you believe you are the victim of a scam, contact your financial institution immediately. Use the phone number from a phone book, account statement, or from the back of your debit or credit card. Never use a number provided in an email or given to you over the phone, as it could be a fradulent number provided by the criminal. If you suspect your personal information was compromised through a computer, you should check your computer for any viruses or other malicious software that may have been installed on your computer. You should also consider changing your online account passwords from a secure computer.