LATEST SECURITY ALERTS
Home Depot, Jimmy John's, Michael's, and SuperValu are some of the retailers who recently confirmed security breaches involving debit and credit cards used in their stores in recent months. Eagle Valley Bank takes the security of our customers seriously, and continues to monitor this situation closely. All Eagle Valley Bank debit and credit cards include fraud-monitoring tools that actively monitor your account for abnormal spending activity.
What should you do to protect your account?
To protect your account, we recommend regularly reviewing your account activity through internet banking, phone banking, and your monthly statement. If you detect anything unusual on your account, please contact us right away by calling your local branch or the number on the back of your card. You can also enroll in text or email alerts through internet banking. Several options are offered for monitoring transactions.
Remember: never reply to emails, phone calls or text messages that request your account number, PIN or other personal information.
Criminals may pretend to represent themself as an employee of Eagle Valley Bank . We will never contact you by phone or email and ask for your personal information. We only ask for confidential information to verify your identity when you initiate contact with us. To contact us by phone, use one of the phone numbers listed on our website, your most recent bank statement, or the back of your card.
For more information on how to protect your personal information, please see the Customer Information Security document located in the disclosures tab on our website or visit your local branch.